Frequently Asked Questions

Answers to our most common questions appear below.

How do I place a bid?

Open any live lot, enter an amount at or above the minimum shown, and confirm. You are notified instantly if outbid.

What is anti-sniping?

If a bid is placed in the final two minutes, the auction extends by two minutes so every bidder has a fair chance to respond.

How do I pay for a lot I won?

Your account shows the order with a 72-hour payment window. Pay securely with Stripe or PayPal.

Is shipping insured?

Yes — every shipment is fully insured door-to-door. Complimentary over $10,000.

Can I return a lot?

Within 14 days of delivery if it materially differs from its description, per our Returns policy.